AI Solutions Engineer

Overview

At Bland AI, I led the design, implementation, and deployment of conversational AI agents that power millions of live conversations. Worked directly with enterprise clients to build high-impact voice agents for customer service, sales, and operations.

What I did

• Designed and built multi-agent coordination systems to handle complex customer workflows.
• Created deep integrations with CRMs, billing systems, and scheduling platforms.
• Developed quality assurance frameworks and monitoring systems for production agents.

Outcomes

• Shipped agents handling millions of conversations with enterprise reliability.
• Reduced deployment time through reusable patterns and QA frameworks.